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Support

LianmanLED is committed to providing high-quality products and professional technical support teams to help customers improve the commercial value of products. At the same time, LianmanLED has established a sustainable customer service support system to achieve a harmonious and win-win situation between customers and the company. We focus on the research and development and production of LED film screen, LED soft film screen, LED glass screen, LED transparent screen, LED grid screen, and provide customers with pre-sales consultation, on-site investigation, to scheme design, production and installation, training and after-sales service comprehensive solution.


The Shenzhen manufacturing base covers an area of 5,000 square meters. It has a complete industrial supply system, integrating R&D, manufacturing, installation, accessories and maintenance. A standard product review, incoming raw material inspection, process inspection and outgoing inspection system and service system have been established.



Product delivery:

Screen production: Lianman Optoelectronics plant covers an area of about 5,000 square meters.

Delivery cycle: From signing the contract to receiving the down payment, it only takes 30 days from the start of production to packaging and delivery.

Installation progress: The project installation needs to evaluate the installation progress according to the actual installation site and conditions.


Under warranty:

Our company promises that the product enjoys a 2-year full free warranty.

Handling equipment failures;

Free replacement and maintenance of faulty parts;

Free training for personnel in computer operation, circuit maintenance, etc.;

Provide technical information and spare parts;

The main original components are high-quality original components, which are all tested and tested before use.


Out of warranty:

After the quality guarantee period, customers enjoy the same convenient and fast service as the quality guarantee period.

For equipment or material damage, only the cost of production will be charged, and the price of equipment failure maintenance and replacement spare parts shall be calculated according to the quotation in this bidding document or the lower of the market.

The device is tested as a whole for free once a year.

For major events, professional and technical personnel can be sent to the site to provide escort services at the request of the owner.

A 24-hour maintenance hotline is available (including public holidays).

Responsible for user upgrade services, all our company's software can still be upgraded for free.

Consultation

+86-13824347828

After-sales service

+86-13824347828

Complaints

+86-13824347828

E-mail

mary@lianmanled.com



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